:root{--bg: #f5f3ee;--bg-card: #faf9f6;--ink: #1a1a18;--ink-mid: #4a4a46;--ink-muted: #7a7a74;--border: #dedad4;--border-focus: #2d6a4f;--green-deep: #2d6a4f;--green-mid: #52b788;--green-pale: #d8f3dc;--green-faint: #f0faf2;--amber: #c77c29;--amber-pale: #fef3e2;--red: #c0392b;--red-pale: #fdecea;--radius-sm: 2px;--radius: 4px;--radius-lg: 8px;--font-serif: "DM Serif Display", Georgia, serif;--font-sans: "DM Sans", system-ui, -apple-system, sans-serif;--shadow-sm: 0 1px 4px rgba(26, 26, 24, .06);--shadow: 0 4px 24px rgba(26, 26, 24, .08);--transition: .15s ease}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html{font-size:16px;-webkit-text-size-adjust:100%}body{font-family:var(--font-sans);background:var(--bg);color:var(--ink);line-height:1.5;min-height:100dvh}.app{min-height:100dvh;display:flex;flex-direction:column}.screen{flex:1;display:flex;flex-direction:column;max-width:480px;width:100%;margin:0 auto;padding:0 24px}.screen-content{flex:1;padding:32px 0 40px}.progress{display:flex;align-items:center;gap:6px;padding:20px 0 0}.progress-step{height:3px;flex:1;background:var(--border);border-radius:2px;transition:background var(--transition)}.progress-step.active{background:var(--green-deep)}.progress-step.complete{background:var(--green-mid)}.nav{display:flex;align-items:center;justify-content:space-between;max-width:480px;width:100%;margin:0 auto;padding:20px 24px 0}.nav-logo{font-family:var(--font-serif);font-size:18px;color:var(--ink);text-decoration:none;letter-spacing:-.01em}.nav-logo span{color:var(--green-deep);font-style:italic}.nav-back{background:none;border:none;cursor:pointer;color:var(--ink-muted);font-family:var(--font-sans);font-size:14px;display:flex;align-items:center;gap:6px;padding:4px 0;transition:color var(--transition)}.nav-back:hover{color:var(--ink)}.nav-back svg{width:16px;height:16px}.screen-label{font-size:11px;font-weight:600;letter-spacing:.1em;text-transform:uppercase;color:var(--green-deep);margin-bottom:10px}.screen-title{font-family:var(--font-serif);font-size:28px;line-height:1.2;color:var(--ink);margin-bottom:8px}.screen-title em{font-style:italic;color:var(--green-deep)}.screen-subtitle{font-size:15px;color:var(--ink-mid);line-height:1.5;margin-bottom:32px}.field{margin-bottom:20px}.field-label{display:block;font-size:13px;font-weight:500;color:var(--ink);margin-bottom:6px}.field-hint{font-size:12px;color:var(--ink-muted);margin-top:4px}.input,.select,.textarea{width:100%;font-family:var(--font-sans);font-size:16px;color:var(--ink);background:var(--bg-card);border:1.5px solid var(--border);border-radius:var(--radius);padding:12px 14px;transition:border-color var(--transition);-moz-appearance:none;appearance:none;-webkit-appearance:none}.input:focus,.select:focus,.textarea:focus{outline:none;border-color:var(--border-focus)}.input::placeholder,.textarea::placeholder{color:var(--ink-muted)}.textarea{resize:vertical;min-height:96px;line-height:1.5}.select-wrap{position:relative}.select-wrap:after{content:"";position:absolute;right:14px;top:50%;transform:translateY(-50%);width:0;height:0;border-left:5px solid transparent;border-right:5px solid transparent;border-top:5px solid var(--ink-mid);pointer-events:none}.select{padding-right:36px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;font-family:var(--font-sans);font-size:15px;font-weight:500;border:none;border-radius:var(--radius);cursor:pointer;transition:background var(--transition),opacity var(--transition);text-decoration:none;white-space:nowrap}.btn:disabled{opacity:.45;cursor:not-allowed}.btn-primary{background:var(--green-deep);color:#fff;padding:14px 24px;width:100%}.btn-primary:hover:not(:disabled){background:#235a41}.btn-secondary{background:transparent;color:var(--green-deep);border:1.5px solid var(--green-deep);padding:13px 24px;width:100%}.btn-secondary:hover:not(:disabled){background:var(--green-faint)}.btn-ghost{background:transparent;color:var(--ink-mid);padding:13px 24px;width:100%;border:1.5px solid var(--border)}.btn-ghost:hover:not(:disabled){background:#1a1a180a}.btn-sm{font-size:13px;padding:8px 16px;width:auto}.card{background:var(--bg-card);border:1.5px solid var(--border);border-radius:var(--radius-lg);padding:20px;cursor:pointer;transition:border-color var(--transition),box-shadow var(--transition)}.card:hover{border-color:var(--green-mid);box-shadow:var(--shadow-sm)}.card.selected{border-color:var(--green-deep);box-shadow:0 0 0 3px var(--green-pale)}.card+.card{margin-top:12px}.card-header{display:flex;align-items:flex-start;justify-content:space-between;margin-bottom:8px}.card-title{font-family:var(--font-serif);font-size:20px;color:var(--ink)}.card-price{font-size:22px;font-weight:600;color:var(--green-deep)}.card-clinician{font-size:12px;color:var(--ink-muted);margin-bottom:10px}.card-conditions{display:flex;flex-wrap:wrap;gap:6px}.tag{font-size:12px;background:var(--green-pale);color:var(--green-deep);padding:3px 8px;border-radius:20px;font-weight:500}.state-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-bottom:24px}.state-btn{background:var(--bg-card);border:1.5px solid var(--border);border-radius:var(--radius);padding:12px 8px;text-align:center;cursor:pointer;font-family:var(--font-sans);font-size:14px;font-weight:500;color:var(--ink);transition:border-color var(--transition),background var(--transition)}.state-btn:hover{border-color:var(--green-mid)}.state-btn.selected{border-color:var(--green-deep);background:var(--green-faint);color:var(--green-deep)}.state-search{margin-bottom:16px}.photo-upload-zone{border:2px dashed var(--border);border-radius:var(--radius-lg);padding:28px 20px;text-align:center;cursor:pointer;transition:border-color var(--transition),background var(--transition);background:var(--bg-card)}.photo-upload-zone:hover,.photo-upload-zone.drag-over{border-color:var(--green-mid);background:var(--green-faint)}.photo-upload-icon{font-size:28px;margin-bottom:8px}.photo-upload-label{font-size:15px;font-weight:500;color:var(--ink);margin-bottom:4px}.photo-upload-hint{font-size:13px;color:var(--ink-muted)}.photo-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-top:12px}.photo-thumb{position:relative;aspect-ratio:1;border-radius:var(--radius);overflow:hidden;background:var(--border)}.photo-thumb img{width:100%;height:100%;object-fit:cover}.photo-remove{position:absolute;top:4px;right:4px;width:22px;height:22px;border-radius:50%;background:#1a1a18b3;color:#fff;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:12px;line-height:1}.radio-group{display:flex;flex-direction:column;gap:10px}.radio-option{display:flex;align-items:center;gap:12px;background:var(--bg-card);border:1.5px solid var(--border);border-radius:var(--radius);padding:14px 16px;cursor:pointer;transition:border-color var(--transition)}.radio-option:hover{border-color:var(--green-mid)}.radio-option.selected{border-color:var(--green-deep);background:var(--green-faint)}.radio-dot{width:18px;height:18px;border-radius:50%;border:2px solid var(--border);flex-shrink:0;transition:border-color var(--transition),background var(--transition);display:flex;align-items:center;justify-content:center}.radio-option.selected .radio-dot{border-color:var(--green-deep);background:var(--green-deep)}.radio-dot:after{content:"";width:6px;height:6px;border-radius:50%;background:#fff;opacity:0}.radio-option.selected .radio-dot:after{opacity:1}.radio-text{font-size:14px;font-weight:500;color:var(--ink)}.radio-subtext{font-size:12px;color:var(--ink-muted)}.notice{border-radius:var(--radius);padding:12px 14px;font-size:13px;line-height:1.4;margin-bottom:20px}.notice-info{background:var(--green-faint);border:1px solid var(--green-pale);color:var(--green-deep)}.notice-warn{background:var(--amber-pale);border:1px solid #f5d89a;color:#8a5a1e}.divider{border:none;border-top:1px solid var(--border);margin:24px 0}.action-footer{padding:16px 0 32px;display:flex;flex-direction:column;gap:10px}.order-summary{background:var(--bg-card);border:1.5px solid var(--border);border-radius:var(--radius-lg);padding:20px;margin-bottom:24px}.order-row{display:flex;justify-content:space-between;align-items:baseline;font-size:14px;color:var(--ink-mid);padding:4px 0}.order-row.total{font-size:16px;font-weight:600;color:var(--ink);border-top:1px solid var(--border);padding-top:12px;margin-top:8px}.order-row.total .order-val{color:var(--green-deep)}.confirm-icon{width:56px;height:56px;background:var(--green-pale);border-radius:50%;display:flex;align-items:center;justify-content:center;margin-bottom:24px}.confirm-icon svg{width:28px;height:28px;color:var(--green-deep)}.timeline{display:flex;flex-direction:column;gap:0;margin-bottom:32px}.timeline-item{display:flex;gap:16px;padding-bottom:20px;position:relative}.timeline-item:not(:last-child):before{content:"";position:absolute;left:11px;top:22px;bottom:0;width:1px;background:var(--border)}.timeline-dot{width:24px;height:24px;border-radius:50%;background:var(--green-pale);border:2px solid var(--green-mid);flex-shrink:0;z-index:1}.timeline-dot.active{background:var(--green-deep);border-color:var(--green-deep)}.timeline-label{font-size:14px;font-weight:500;color:var(--ink);line-height:1.4;padding-top:2px}.timeline-sub{font-size:13px;color:var(--ink-muted)}.portal-case-list{display:flex;flex-direction:column;gap:12px}.portal-case-card{background:var(--bg-card);border:1.5px solid var(--border);border-radius:var(--radius-lg);padding:16px;cursor:pointer;transition:border-color var(--transition)}.portal-case-card:hover{border-color:var(--green-mid)}.portal-case-id{font-size:11px;font-family:monospace;color:var(--ink-muted);margin-bottom:4px}.portal-case-title{font-size:15px;font-weight:500;color:var(--ink);margin-bottom:4px}.portal-case-meta{font-size:12px;color:var(--ink-muted);display:flex;gap:10px}.status-badge{font-size:11px;font-weight:600;padding:2px 8px;border-radius:20px;text-transform:uppercase;letter-spacing:.05em}.status-paid{background:var(--amber-pale);color:var(--amber)}.status-under_review{background:var(--green-pale);color:var(--green-deep)}.status-complete{background:#e8f4e8;color:#2e7d32}.status-escalated{background:var(--red-pale);color:var(--red)}.photo-viewer{display:flex;gap:8px;overflow-x:auto;scroll-snap-type:x mandatory;-webkit-overflow-scrolling:touch;border-radius:var(--radius-lg);margin-bottom:20px}.photo-viewer-img{flex-shrink:0;width:100%;aspect-ratio:4/3;object-fit:cover;scroll-snap-align:start;border-radius:var(--radius-lg)}.spinner{width:20px;height:20px;border:2px solid var(--green-pale);border-top-color:var(--green-deep);border-radius:50%;animation:spin .7s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.loading-screen{flex:1;display:flex;align-items:center;justify-content:center;flex-direction:column;gap:12px;color:var(--ink-muted);font-size:14px}.error-banner{background:var(--red-pale);border:1px solid #f5c6c2;color:var(--red);border-radius:var(--radius);padding:10px 14px;font-size:13px;margin-bottom:16px}.privacy-note{font-size:12px;color:var(--ink-muted);text-align:center;padding:0 0 8px;line-height:1.5}.privacy-note a{color:var(--green-deep);text-decoration:underline;text-decoration-thickness:1px;text-underline-offset:2px}@media (min-width: 600px){.screen{padding:0 32px}.nav{padding-left:32px;padding-right:32px}}